Frequently Asked Questions

Everything you need to know about shopping plastic-free.

How do you ensure your shipping is plastic-free?

We use 100% plastic-free packaging, including recycled cardboard boxes, paper tape, and biodegradable cornstarch packing peanuts that dissolve in water.

What is your return policy?

We offer a 30-day return window for unused and unopened products. Due to hygiene reasons, certain personal care items cannot be returned once the seal is broken.

Do you ship internationally?

Yes, we ship to most countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.

Are all of your products vegan and cruelty-free?

Most of our range is vegan, and we never stock products tested on animals. You can find a full list of ingredients and certifications on each individual product page.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay. All transactions are securely encrypted for your protection.

How can I track my order?

Once your order has been dispatched, you will receive an email with a tracking link to monitor your delivery's progress.