Returns & Exchanges

At Plastic Freedom, we want you to be completely satisfied with your eco-friendly journey, which is why we offer a 30-day window for returns on unused items in their original plastic-free packaging. If your order isn't quite right, we are here to help facilitate a smooth exchange or refund process.

1

Initiate Your Request

Email our support team with your order number and the reason for your return to receive a unique Return Authorization code.

2

Prepare Your Package

Securely pack the items using the original compostable or recyclable mailing materials to ensure they arrive back to us safely.

3

Ship It Back

Affix the provided return label and drop the parcel off at your nearest carbon-neutral shipping carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned items, we will process your refund or store credit within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing